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Customer Feedback:
"Ed: Just wanted to drop you a huge THANK YOU not for the beautiful roses. They have brightened my stay-at-home days. Since I'm retired, I can enjoy them all day. I enjoy the roses but even more I appreciate your thoughtfulness in sending them home with Joe. You're a "classy" guy. Joe has enjoyed his car purchase experience because of you and your work on his behalf. I'm not ready to trade cars yet but will certainly come see you when it's time."
-Bonnie
"Ed: I am definitely not the only one in love with my new car, it's a big hit with my friends and family too! Margaret was very surprised with the roses, you spoiled all of us girls. Thank you so much for all your help, and I appreciate you working on getting that other key for me."
-Elizabeth
"Will: As I told you yesterday on the phone, I want to compliment you and everyone my daughter and I had contact with at Jim Xamis Ford. What an extremely positive buying experience from the time I called Friday nite on my way to St. Louis to ask to see the Escape until we picked it up on Saturday nite. What a class act. My daughter and I are sharing our positive experience with your dealership with everybody we know and truly hope that we can send some business your way. Jessie loves Fords and I am sure she will be back. Please pass our appreciation on to everyone at the dealership. Thank you for a wonderful experience!"
-Michele Vlahovich
"David; I love the car. We took it over to show it off to our son and daughter-in-law. It was our pleasure to meet you and to do business with you. Thank you!"
-Vicki Draksler
"Dear Folks at Xamis: I wanted to thank you all for assisting me (and my family) a couple of weeks ago with a brake repair job on our Volvo station wagon. We were returning home to Madison when our right rear brake line ruptured (in the parking lot of the Hampton Inn in Lincoln). I called a number of small repair shops in town for help, but was told they had no time to look at my car. Charron's auto gave me your number to try, and I couldn't have been more pleased with that referral!! All of your staff who worked with me were friendly, courteous and helpful (and the cookies in the waiting room were terrific!). I especially want to thank Scott, the mechanic who actually fixed the brakes. He did a superb job crafting the new brake lines for each of the rear assemblies. They worked exactly as anticipated on the way home (we were pulling a trailer that was too heavy, forcing the suspension down, causing the brake line to rub the wheel, which led to the rupture). Scott's new brake lines were shifted away from the wheel, were a bit more rigid than the original and will likely outlast the car. Honestly, a superior job!! I'm sorry that Scott isn't working in Madison because he would have my business every time! Anyway, thanks again to all concerned. If ever I find myself in need of car repair in your neck-of-the-woods, you'll be the first place I call!! Take care."
-Chip Brown
"Thank you for your response, and thank you Dean for all you did for us today with our purchases. We hope to get many miles out of them. Thank you once again, and Tim is an excellent addition to your staff. From the very first moment we met him, he had us feeling very comfortable with what we were looking at, and at no time did he ever pressure us to make a purchase."
-Mark
"Thanks so much for holding the Jeep Liberty for us. We're now back in Mount Horeb and only burned a 1/4 of a tank of diesel. It looks like it's found a new home. Thank you also for the beautiful roses! What a treat since the car was for Steve. Please give us a call next time you're coming our way. Thanks again."
-Cheryl and Steve Heusuk
"Thank you for your test drive request.
Looking foward to seeing you on Saturday at 11:00 am.
Any changes please email. davidm@jimxamis.com.
David Mytar internet sales at Jim Xamis Ford in Lincoln IL.
When you come in please ask for David."
-Marina Caruso
"We began searching for Ford 150s at our local dealerships and then went to the internet. After 6 weeks of searching for the best vehicle for the best value at a reputable dealership, we discovered the Jim Xamis Website. We were very impressed with the website, the quality and quantity of their stock, their prices, the ease of the internet shopping, and when we started our online negotiations and then finalizing the transaction via telephone, not only was David Mytar honest and friendly, he was clear and concise on the negotiations, and he ensured we got the best vehicle for the best price. We were welcomed and treated like royalty. There was no pressure, it was like conversation between friends. David presented my wife with a dozen long stem roses that were beautiful! Moreover, he said the transaction would not take more than 30 minutes, we were out of there in 25! We highly recommend Jim Xamis Lincoln, and highly recommend Mr. David Mytar. This dealership is honest and friendly, with high quality vehicles, great prices, provides exceptional customer service, and if others are looking for the "best bang for the buck", this is the place to shop! We give them an A+. We love our 2008 Ford F150!! Thank you so much!!"
-Steve & Debbie Clark
"I recently purchased a vehicle at Xamis ford and was extremely happy with the courtesy and professionalism shown by sales rep Jeff Follis. He went out of his way to make me feel non-threatened whole dealling with him for a new vehicle and because of this I was VERY comfortable of the situation. After the purchase, Jeff followed up with a caring attitude and not a see you later attitude now that the car was purchased. He is the main reason that I became a customer. Also, Matt Miller was very helpful and I appreciated his input during my time there. And last but not least, I enjoyed my time spent with Nick Xamis discussing our Greek roots and heritage. All in all, it was a great day."
-Dean C. Bartges
"David; Thank you for your helpful service while we were shopping for a car for our daughter and through the purchase process. Thank you also for the roses. They were beautiful and quite a surprise. Our daughter enjoyed them also."
-Janet Schahl
"I would like to thank you for meeting with me this past Saturday on the sale of the 03 Lincoln TC. You handled everything in a very professional way (by the way my wife really liked the flowers)."
-Carlos Lourenco da Silva
"Matt, I am so glad I made the trip up north to Lincoln so I could get the vehicle I was wanting; and for the price. I love my new Jeep so thanks for everything! "
-Natalie H. Klopmeyer
"Hi David! Thanks again for all of your help with the purchase of my 2008 Ford Edge. It's only been 2 days, but I am really happy with it. "
-Susan Bachmann
"Thanks Shelley - I took a couple of your business cards to pass out, if I hear of someone looking for a vehicle."
-Bill and Martha Miller
"Jim, I'm emailing to let you know what a fine job your service department did on my Explorer last Friday. My wife and I were on our way from Wheaton to Springfield to see her dad when we had problems at a Shell station just down the road from you. Our situation was handled by Bruce who came out to try a charge, etc. He then arranged a tow to your shop and did a quick diagnosis. We needed a new fuel pump, which he had to drive to Bloomington to get. To make a long story short, our Explorer was ready by 4:30 that afternoon with as little inconvenience as possible. Your service staff, billing, and sales reps were all extremely friendly, and helpful. They are a credit to your company and really know how to treat people. Good luck in these difficult times. I think your customer service will pull you through."
-George Gleich
"Shelley, thank you for all of your help and patience while we worked the details out on my 08 Expedition. I really enjoy the ride and especially like the deal your dealership offered me. Even though I may be living in South Dakota soon, I visit Illinois often and will not hesitate to look you up again when I'm in need of another vehicle. Thank you"
-Randy Suarez